Cayton careers
Careers with Impact
The Cayton Children’s Museum’s mission is to activate the power of play to enrich the lives of children and their families, build stronger and more connected communities, and create a better world.
As a space where we encourage children to experience the transformational and lifelong benefits of purposeful play, we hire people who embody this same spirit. We want our employees to grow not only with our organization, but with our larger play community. Apply to be part of our team today and play your way to a better world!
The Cayton Children’s Museum is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, gender identity, sexual orientation, pregnancy, disability, political affiliation, marital or family status, age, military service, or other non-merit factor.
Join Our Team
Museum Experience Facilitator
The Museum Experience Facilitator (MEF) will serve as a welcoming and engaging host to all Museum visitors by providing exceptional customer service, activating permanent exhibits, and inspiring learning through programs such as arts and crafts, music, drama, physical movement, storytelling, and cooperative games. This role will also assist in the facilitation of private events such as birthday parties, rentals, field trips, camps, festivals, and tours, all while ensuring safety policies are maintained to foster a playful, and inclusive environment for children and families. The Cayton Children's Museum needs team members with a forward-thinking guest service approach to their work and the ability to multitask in a fast-paced environment, all while maintaining a positive attitude. Due to the variable nature of events and programming, the Museum Experience Facilitator must have flexibility with respect to schedule and assignments.
Essential Duties and Responsibilities
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Welcome all Museum guests, orient visitors to the Museum's space, answer questions,
address customer service needs, diplomatically resolve problems, and provide up-to-date information on programs, events and activities. -
Prepare materials, supplies and props for programs occurring in the Museum, online,
and throughout the community, including field trips, classes, camps, birthday parties,
and community outreach. -
Initiate daily exhibit start-up and shutdown processes.
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Participate in routine facility checks, monitor exhibits, reset props, remove unsafe objects, support basic maintenance and cleaning, and report needs to management.
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Answer, screen, and forward incoming phone calls as well as emails while assisting the front desk.
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Manage traffic flow in the Museum lobby and customer queue, to ensure all visitors are helped in a timely manner.
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Assist visitors with frequent questions and needs.
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Facilitate ticket sales, membership sales, museum store sales.
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Maintain knowledge of museum store products and inventory systems.
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Maintain upkeep and restock of Museum store.
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Assist guests as they shop and make appropriate store recommendations.
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Assist Events team with smooth implementation of events
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Perform set-up, breakdown, clean-up and reset procedures prior to, during, and at the conclusion of events and museum programs.
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Ensure safety policies are maintained by communicating to guests via PA announcements, regular monitoring of the floor and through exemplifying our safety standards.
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Prepare materials, supplies and props for programs occurring in the Museum, online, and throughout the community, including field trips, camps, birthday parties, and community outreach.
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Other duties as assigned.
For the full description and application instructions, review here.
Museum Experience and Administration Specialist
The ME&AS will fulfill job roles as assigned based on skills and expertise, and in alignment with the needs of the organization. Roles and assignments can change as the goals of the organization change. The ME&AS is needed to do whatever needs to be done to ensure service to our guests, collaboration within our team and with our partners, and the growth of the organization. Moreover, the ME&AS is expected to go above and beyond assigned tasks to seek out how they can be helpful and fulfill the needs of the organization.
Essential Duties and Key Responsibilities:
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Program Support: Lead/Assist in the development, implementation, and evaluation of educational programs.
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Visitor Engagement: Provide exceptional customer service to visitors, answering questions, and facilitating interactive experiences.
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Administrative Duties: Lead/Support administrative tasks such as scheduling, data entry, and maintaining records.
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Event Coordination: Lead/Assist in planning and executing Museum events, including setup, coordination, facilitation, and teardown.
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Maintenance and Safety: Ensure exhibits and public areas are clean, safe, and well-maintained.
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Collaboration: Work closely with various team members including those specializing in education, development, marketing, and operations, to support Museum initiatives.
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Training and Supervision: Train and supervise volunteers and part-time staff as needed.
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Exhibit Stewardship: Lead/Assist in the set-up, maintenance, and on-going care of exhibits, ensuring they are engaging, safe, and educational.
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Community Outreach: Lead/Support community outreach programs to promote the Museum and its offerings.
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Feedback Collection: Gather and analyze member/visitor feedback to improve Museum experience.
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Inventory Management: Monitor and manage inventory of educational materials, supplies, and equipment.
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Marketing Support: Lead/Assist marketing efforts with promotional activities, including social media updates and program/event promotions.
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Grant Writing: Lead/Support the development, submission, and reporting requirements of grant proposals/projects to secure funding for Museum programs and initiatives.
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Emergency Response: Act as a point of contact during emergencies, ensuring the safety and well-being of members/visitors and staff.
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Educational Program Development: Engage and collaborate with educators and teaching artists to design and implement innovative, hands-on learning experiences for children and families.
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Volunteer Coordination: Recruit, train, and manage volunteers to support Museum activities and programs.
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Data Analysis: Analyze attendance and participation data to inform Museum experience improvements and strategic planning.
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Partnership Development: Establish and maintain partnerships with schools, community organizations, foundations, and other cultural institutions.
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Curriculum Alignment: Ensure Museum programs align with educational standards and curricula to enhance school partnerships.
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Visitor Experience Enhancement: Continuously seek ways to improve the overall visitor experience through feedback and innovative practices.
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Fundraising Support: Lead/Assist in organizing fundraising materials, communications, events, and campaigns to support Children’s Museum initiatives.
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Policy Development: Contribute to the development and implementation of Museum policies and procedures to ensure operational efficiency.
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Other duties as assigned.
For the full description and application instructions, review here.